How can we help?
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How Hound works
Hound connects your devices over your local Wi-Fi network. No internet is required — just ensure both devices are connected to the same router or hotspot.
Phone
Local Wi-Fi
Desktop
Getting Started
6What is Hound?
Do I need to create an account?
Does it work without the internet?
Which Android version does Hound require?
What is 'Server mode' and 'Client mode'?
How do I start sharing files?
Connecting Devices
6How do I connect from a browser (laptop, desktop, phone)?
How do I connect from another Android device?
What port does Hound use by default?
Why can't my device find or connect to the server?
Can I use Hound over Ethernet or a mobile hotspot?
The server IP address keeps changing. How do I fix that?
Security & Privacy
5Can someone outside my Wi-Fi network see my files?
Can other people on my Wi-Fi access my files without permission?
Are file transfers encrypted?
Does Hound collect any of my data or send anything to Stray Labs?
Does Hound need internet permission?
File Transfers
6What file types does Hound support?
Is there a file size limit?
Can I upload multiple files at once?
Can I access subfolders?
Can I create new folders through the app or web portal?
Can I delete files from the server?
Troubleshooting
6The server stops when I switch away from the app. How do I keep it running?
Upload fails from the mobile client. What should I check?
The web portal shows 'Connection refused' or a blank page.
Images or videos don't show thumbnails in the web portal.
I changed the port in settings but the old port still works (or the new one doesn't).
I get a permissions error when trying to select a folder.